Find answers to our most frequently asked questions below. Got more questions? Reach out to our friendly customer service team, they will be more than happy to assist you.
General Information
1. How long is the warranty period?
We provide a one-year warranty.
2. Do you offer technical support for your products?
Absolutely! If you have any technical questions or need assistance with the installation and operation of our products, our knowledgeable technical support team is ready to help. Contact us for technical support.
Shipping
1. Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
2. How long will it take to get my order?
The shipping time may vary depending on your location and the selected shipping method. During the checkout process, you will be provided with estimated delivery times based on your destination.
Product Performance
1. How durable are your barrier gates and door openers?
Both our barrier gates and door openers are crafted from high-quality materials. They are designed to withstand various weather conditions and long-term daily use, ensuring years of reliable performance.
2. What accessories are compatible with sliding door opener?
Photocell and steel rack. Please feel free to contact us for detailed accessory information.
Orders
1. Can I customize the sliding door opener?
Absolutely! We offer customization options in terms of label and logo. Whether you need customized
carton or special label, we can meet your requirements.
2. How can I get a price quote?
Simply fill out the contact form on our website, providing details about the product models, quantity, and any specific requirements. Our sales team will get back to you with a competitive quote within 24 hours.
3. What is your minimum order quantity?
There’s no minimum order quantity. The more you order, the better the price. Our sales representatives are always ready to help you secure the most cost-effective deal.